Frequently Asked Questions

Here are a list of questions which are asked on a regular basis. If you don't get a satisfactory answer to your question on this page, please fill out the enquiry form by clicking here

Question

Answer

Can you quote me a price in my currency?      We advertise our parts with UK Prices in Pounds Sterling without Value Added Tax. As the currency exchange rates change frequently, we cannot give an accurate price in your currency. You can work out a better figure for yourself by visiting an on-line exchange rate calculator, such as www.x-rates.com.
Can I have a discount?      Possibly. We supply many items at discounted prices to various car clubs. To take advantage of this, we require your club name and club member number. This can be added to the 'Any Other Information' box on the order form. Although the order form will show the full price, the total price less the discount would be deducted from your credit card account. This is because we manually check members numbers prior to applying the discount.
     If you are in a car club which we do not currently deal with, please ask your club chairperson to contact us for information about how your club can gain the same advantages (discounts, advertising, swapped links, etc) as the other clubs which have contacted us already.
     We can also discuss terms for trade dealers. Again, contact us at the link above for more information.
How much would delivery be to my country?      Our delivery charges are calculated using a complex algorithm of weight codes/weight by volume codes and destination areas. It is fairly difficult for us to calculate this other than going onto the site itself and pretending to buy the item(s) ourselves.
     Our process of on-line buying is that you place items in the shopping basket and then proceed to the order form. Therefore, if you want to know the delivery charge to a certain country, you can add items to the shopping basket, go to the basket, select your country and click on the 'Update Basket' button. This will then automatically work out the carriage charge for you. You can then click on the 'Clear Basket' button to remove the items from the basket. In this way you can check carriage without actually buying the products
     Note: This applies to 99% of the parts. There are some parts which we simply cannot automatically work out delivery charges for, due to their large size. For these items (body kits/panels, spoilers, etc), please contact us via email, phone or fax for a carriage price.

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